This privacy policy applies to Creative Structures Group Ltd and this website.
Creative Structures Group Ltd (Company number 07885447), Creative House, Station Rd, Theale, Reading RG7 4PD, United Kingdom, acts as the data controller for personal data collected through this website.
If you have any questions about this policy or wish to exercise your data rights, please contact us at .
You can browse our site without actively providing personal data. If you request information, submit an enquiry or download materials, we will collect and store the details you provide so we can respond.
We collect and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What we collect
The personal data we collect may include:
Depending on how you interact with us, we may also collect other information relevant to your enquiry, booking or use of our website.
Lawful basis
We process personal data where necessary to respond to enquiries, prepare quotations and manage projects (contract and legitimate interests), and where you have given consent, including for marketing communications.
How we use your data
We use your information to respond to enquiries, prepare quotations, manage projects and improve our website. Where permitted, we may send marketing communications. Every marketing email includes an unsubscribe option.
Website analytics and cookies
We use analytics and similar technologies to understand how visitors use our website and to improve performance and user experience. These tools may collect technical information such as IP address, device type, pages visited and time spent on the site. Where required, we seek consent before placing non-essential cookies.
Sharing your data
We do not sell personal data. We may share information with trusted service providers who support our website, IT systems and marketing activity. Where data is transferred outside the UK, appropriate safeguards are in place in accordance with UK GDPR requirements.
Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting and tax requirements. Marketing data is retained until you unsubscribe or request deletion.
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
Your rights
You have the right to request access to your personal data, correction of inaccurate data, erasure, restriction of processing, or to object to certain processing. You may also lodge a complaint with the Information Commissioner's Office (ICO).
Third-party websites
Our website may contain links to third-party websites operating their own privacy policies. We are not responsible for the content or practices of those sites.